Accessibility statement
Accessibility statement for ΢ÃÜȦ London website.
Accessibility statement for ΢ÃÜȦ London
This accessibility statement applies to ΢ÃÜȦ's main public website,
This website is run by ΢ÃÜȦ London, and we want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- you cannot skip to the main content when using a screen reader
Feedback and contact information
If you find any problems not listed on this page or think we're not meeting accessibility requirements, please get in touch with us using the form below.
If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille, please get in touch with us using the form.
We'll consider your request and get back to you in 7 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint,
Technical information about this website's accessibility
΢ÃÜȦ London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Documents - Older documents may not comply with accessibility standards, failing WCAG 2.2 success criterion 1.1.1 (non-text content). When we publish new documents, we'll either ensure they all meet accessibility standards or create them as HTML pages.
- PDFs - Older documents may not be compliant with accessibility standards. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). When we publish new documents, we'll make sure they all meet accessibility standards or create these documents as HTML pages.
Disproportionate burden
We are not currently claiming a disproportionate burden on our website content.
Content that's not within the scope of the accessibility regulations
- PDFs and other documents – The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards. - Live video – We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we're doing to improve accessibility
Our new website has been tested extensively throughout development to ensure it meets the required accessibility standard. It will continue to be monitored regularly using automated/assisted tools like Silktide and Axe DevTools to address any problems as they arise.
A further comprehensive manual audit of the website will be scheduled later in the year.
Preparation of this accessibility statement
This statement was prepared on 17 February 2025. It was last reviewed on 17 February 2025.
This website was last tested on 17 February 2025. The test was carried out by the ΢ÃÜȦ Web Team. The most viewed pages were tested using automated testing tools. A further audit of the website was carried out to the WCAG 2.2 AA standard.
Contact us
Need more information?
Contact us to find the right person to reach out to, or call our switchboard on +44 (0)20 8417 9000.
